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active  Topic # 111

23/01/2017 17:42
by BillDShroyer

BillDShroyer



Hi there! I'm new to this forum, so please forgive me if I violate any of the established etiquette, here. I assure you it's accidental. smile

I'm having an issue when trying to create new Items. I'll open a new window and enter all the information, then when I update and close it, the information isn't saved. I have to do it again. If I open the window and just type in the name of the new item, and click "update", it appears in the list. But sometimes, I can't get any additional information to update. Sometimes, I can. There doesn't seem to be any rhyme or reason for why it sometimes works, and why it doesn't.

It's an extremely useful feature for my style of writing, so if anyone has any ideas, I'd love to hear them. If more information would be useful, just let me know what, and I'll supply it ASAP.

Thanks for your time in any event. smile

--
L8r,
Bill Shroyer

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Answer n° 1
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23/01/2017 19:19
by BillDShroyer

BillDShroyer



Now I'm having the same issue with the Memo feature, and the Tag feature. Trying to add new items just isn't working. Sometimes I can get it to add -part- of it, like if I just type in the name & "Add". Then I can't update it, or add to it. If I try to add a complete new item (with name, text & everything), it'll say "Updated" at the bottom, but it just won't be there, even if I update the window, save the file, close & reopen it - nothing works.

--
L8r,
Bill Shroyer

Write to BillDShroyer
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Answer n° 2
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23/01/2017 19:39
by favdb

favdb



Hello,

Can you describe your installation:
- oStorybook version
- which system
- which Java version

You can copy/past the result of Help>About, tab System properties (first lines until "java.specification.version").
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Answer n° 3
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24/01/2017 03:13
by BillDShroyer

BillDShroyer



Thanks for replying so fast. smile  I'm using oStorybook 5.00.02, Windows 10 on a HP Pavilion dv7 notebook PC, Java version 8, update 121 (build 1.8.0_121-b13). Here is the copy/paste you mentioned:

java.runtime.name: Java(TM) SE Runtime Environment
sun.boot.library.path: C:\Program Files (x86)\Java\jre1.8.0_121\bin
java.vm.version: 25.121-b13
java.vm.vendor: Oracle Corporation
java.vendor.url: http://java.oracle.com/
path.separator: ;
java.vm.name: Java HotSpot(TM) Client VM
file.encoding.pkg: sun.io
user.country: US
user.script:
sun.java.launcher: SUN_STANDARD
sun.os.patch.level:
java.vm.specification.name: Java Virtual Machine Specification
user.dir: C:\Program Files (x86)\oStorybook\oStorybook
java.runtime.version: 1.8.0_121-b13
java.awt.graphicsenv: sun.awt.Win32GraphicsEnvironment
java.endorsed.dirs: C:\Program Files (x86)\Java\jre1.8.0_121\lib\endorsed
os.arch: x86
java.io.tmpdir: C:\Users\SOLOMO~1\AppData\Local\Temp\
line.separator:
java.vm.specification.vendor: Oracle Corporation
user.variant:
os.name: Windows 10
sun.jnu.encoding: Cp1252
java.library.path: C:\Program Files (x86)\Java\jre1.8.0_121\bin;C:\WINDOWS\Sun\Java\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\ProgramData\Orac le\Java\javapath;C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live;C:\Program Files (x86)\HP SimplePass 2012\x64;C:\Program Files (x86)\HP SimplePass 2012\;;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0& #92;;C:\Program Files (x86)\Common Files\Roxio Shared\DLLShared\;C:\Program Files (x86)\Common Files\Roxio Shared\12.0\DLLShared\;C:\Program Files (x86)\Windows Live\Shared;C:\Program Files (x86)\Intel\Services\IPT\;C:\Program Files\Java\jre7\bin;C:\Users\SolomonTerra\AppData\Local\Microsoft\WindowsApps;;.
sun.awt.enableExtraMouseButtons: true
java.specification.name: Java Platform API Specification
java.class.version: 52.0
sun.management.compiler: HotSpot Client Compiler
os.version: 10.0
user.home: C:\Users\SolomonTerra
user.timezone: America/New_York
java.awt.printerjob: sun.awt.windows.WPrinterJob
file.encoding: Cp1252
java.specification.version: 1.8
java.class.path: C:\Program Files (x86)\oStorybook\oStorybook\oStorybook.jar
user.name: SolomonTerra
java.vm.specification.version: 1.8
sun.java.command: C:\Program Files (x86)\oStorybook\oStorybook\oStorybook.jar
java.home: C:\Program Files (x86)\Java\jre1.8.0_121
sun.arch.data.model: 32
user.language: en
java.specification.vendor: Oracle Corporation
awt.toolkit: sun.awt.windows.WToolkit
java.vm.info: mixed mode
java.version: 1.8.0_121
java.ext.dirs: C:\Program Files (x86)\Java\jre1.8.0_121\lib\ext;C:\WINDOWS\Sun\Java\lib\ext
sun.boot.class.path: C:\Program Files (x86)\Java\jre1.8.0_121\lib\resources.jar;C:\Program Files (x86)\Java\jre1.8.0_121\lib\rt.jar;C:\Program Files (x86)\Java\jre1.8.0_121\lib\sunrsasign.jar;C:\Program Files (x86)\Java\jre1.8.0_121\lib\jsse.jar;C:\Program Files (x86)\Java\jre1.8.0_121\lib\jce.jar;C:\Program Files (x86)\Java\jre1.8.0_121\lib\charsets.jar;C:\Program Files (x86)\Java\jre1.8.0_121\lib\jfr.jar;C:\Program Files (x86)\Java\jre1.8.0_121\classes
java.vendor: Oracle Corporation
file.separator: \
java.vendor.url.bug: http://bugreport.sun.com/bugreport/
sun.io.unicode.encoding: UnicodeLittle
sun.cpu.endian: little
sun.desktop: windows
sun.cpu.isalist: pentium_pro+mmx pentium_pro pentium+mmx pentium i486 i386 i86

--
L8r,
Bill Shroyer

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Answer n° 4
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24/01/2017 10:36
by favdb

favdb



There is nothing abnormal there. I'am afraid you enconter a mysterious bug. You have to trace it.

First, open a command.com and enter the following line:
 
Code :
java -jar C:\Program Files (x86)\oStorybook\oStorybook\oStorybook.jar
 
Then, make sure to always reproduce the same anomaly and memorize this procedure well.

Then, activate the log trace (in Help> Trace), and repeat the procedure.

Finally, disable log trace, exit oStorybook and copy the result displayed in command.com here.
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